T&S Operating Models

Pick the right T&S operating model. Learn centralised, federated, hub-and-spoke, and product-embedded patterns, regional structure for follow-the-sun coverage, RACI across product / engineering / legal / RAI / security / CX, the model-evolution decision (when to centralise, when to federate), and the org-design failure modes.

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Lessons in This Topic

Work through these 6 lessons in order, or jump to whichever is most relevant.

Operating Models Overview

Advanced

Centralised vs Federated vs Hub-and-Spoke

Advanced

Product-Embedded T&S

Advanced

Regional Structure

Advanced

RACI Across Teams

Advanced

Operating-Model Evolution

Advanced